Privacy Policy
1. Introduction
Vibelogic.ltd, a company registered in the United Kingdom, and its affiliates (collectively "Vibelogic," "we," "our," or "us") respect your legal rights of privacy when collecting, storing, using, and transmitting Personal Information. This Privacy Policy explains our privacy practices and is designed to comply with the UK Data Protection Act 2018, the UK GDPR, the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
By using the Vibelogic websites, the Vibelogic Connect application, or any associated software (collectively, the "Services"), you consent to the data practices described in this statement. If you do not agree with the terms of this policy, please do not access the sites or use the applications.
2. Information We Collect
We utilize a "data minimization" approach, collecting only what is necessary to function.
2.1 Information You Provide to Us
- Account Information: When you register, we collect identifiers such as your email address, username, and password (encrypted). You may optionally provide a profile picture.
- Communications (Transient): We process the text, audio, and image messages you send to other users solely for the purpose of transmission.
- Customer Support: If you contact us, we collect the content of your message and your contact details to resolve your inquiry.
- Transactions: For purchases, we collect shipping/billing addresses and order history. We do not store full credit card numbers.
2.2 Information We Collect Automatically
- Device Data: We collect your hardware model, operating system version, and unique device identifiers to ensure app compatibility.
- Usage Logs: We track how you interact with the app (e.g., features used, session length) to improve user experience.
- Connection Data: To connect to Vibelogic hardware, we process Bluetooth signal data. On Android, this requires "Location" permissions, but we do not track your GPS location for marketing.
3. How We Use Your Information
We use your data for the following business purposes:
- Service Delivery: To establish connections between devices and route messages.
- Safety & Security: To detect fraud, prevent abuse, and verify accounts.
- Improvement: To analyze usage trends (on an aggregated basis).
- Compliance: To fulfill legal obligations, such as tax reporting for purchases.
4. Data Sharing and Disclosure
We do not sell your personal data. We disclose data only in the following scenarios:
| Recipient Category | Purpose of Disclosure | Data Types Shared |
|---|---|---|
| Service Providers | Hosting (AWS), Customer Support tools, Email delivery. | Encrypted content, Email addresses. |
| Payment Processors | Processing credit card transactions. | Billing address, Transaction amount. |
| AI Partners | Providing automated chat or pattern generation features. | Anonymized text inputs, usage metadata. |
| Legal Authorities | Compliance with court orders or to prevent imminent harm. | Account identifiers, IP logs (if available). |
Note on Third Parties: Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
5. Data Retention and Security
5.1 Retention Policy
- Chat Data: Zero Retention. Data is delivered to the user terminal and is not stored on Vibelogic servers. We are not responsible for saving or backing up chat records; this responsibility lies with the user.
- Video/Audio Calls: Peer-to-Peer (P2P). Data flows directly between users and is not stored on Vibelogic servers.
- Account Data: Retained as long as your account is active. Upon deletion request, data is removed from active databases immediately and from backups within 90 days.
5.2 Security Measures
We use TLS encryption for data in transit and AES encryption for data at rest. Access to personal data is restricted to employees with a strict "need to know" basis. However, no method of transmission over the Internet is 100% secure.
6. International Transfers
Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Vibelogic ensures that such transfers are protected by appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs).
7. Your Rights
Depending on your jurisdiction, you have specific rights:
- Access & Correction: You can view and edit your profile in the app.
- Deletion: You may request account deletion via bijingyuan@vibelogic.ltd.
- Opt-Out: You may unsubscribe from marketing emails at any time.
- California Residents (CCPA): You have the right to know what categories of data we collect. To make a request, contact our support team.
8. Children's Privacy
Our Services are intended for adults (18+). We do not knowingly collect data from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information immediately.
9. Dispute Resolution
Any dispute arising from this Policy shall be resolved by binding arbitration or in the courts of London, United Kingdom. You explicitly waive your right to participate in a class-action lawsuit regarding privacy matters.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: bijingyuan@vibelogic.ltd